Virginia Premier Health Plan Transportation Dispatcher in Roanoke, Virginia

About Us

Don’t just find a job, find your WHY at a purpose-driven organization; discover a career at Virginia Premier.

By blending quality benefits, affiliating with the world-renowned VCU Health System and offering career-advancing development programs, we allow our employees to focus on the meaningful work of improving and saving the lives of more than 200,000 people throughout the state of Virginia.

At Virginia Premier, we are building an industry leading health care organization through dedicated teams that have heart, provide top-notch quality member services and embrace our mission of inspiring healthy living within the communities we serve. Our vision is to connect people to innovation, quality and affordable health care for all phases of life.

If this sounds like you, read on!


This position is responsible for completing schedules and ensuring that member transports are accomplished in a safe, efficient and timely manner.


  • Ensure the coordination and implementation of timely, efficient and cost-effective transportation services by Premier vendors.

  • Route transports in a manner that will decrease member wait time and be limited to no more than thirty (30) minutes following an appointment

  • Comply with company policies and procedures

  • Create schedules for company drivers and external vendors

  • Serve as liaison between transportation and other VA Premier Health Plan Departments

  • Provide excellent customer service to clients scheduling transportation and inquiring about previously scheduled transportation



  • High school diploma or equivalent required


  • Valid driver’s license issued in the Commonwealth of Virginia

  • License in good standing

  • Ability to read a city street map and develop an effective schedule

  • Solid knowledge and familiarity with the local and surrounding area

  • Good interpersonal skills

  • Good driving skills


  • Must be able to demonstrate good communication skills

  • 1 Year Dispatching experience preferred

  • Experience with scheduling software preferred

  • Computer proficiency required


  • Physicalhealth sufficient to meet the ergonomic standards and demands of the position

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE

Our mission is to inspire healthy living within the communities we serve!

Job ID 2018-5419

As an equal opportunity employer, Virginia Premier is committed to a diverse workforce. To ensure non-discrimination and affirmative action for individuals protected by Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, as amended, the Vietnam Veterans’ Readjustment Act of 1974, as amended, and Title I of the Americans with Disabilities Act of 1990, as amended, Virginia Premier will consider applicants for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Applicants who require accommodation in the job application process may contact Recruitment at 804-819-5151 for assistance. It is the policy of Virginia Premier Health Plan, Inc., to comply with the requirements of the Drug-Free Workplace Act of 1988. It is a violation of our drug-free workplace policy to use, possess, sell, trade, and/or offer for sale alcohol, illegal drugs or intoxicants in our workplace. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Virginia Premier participates in E-verify.