Job Information
Elevance Health Clerk I (Onsite) in ROANOKE, Virginia
Title: Clerk I
Location: This position will work onsite. Ideal candidates will live within 50 miles of 602 South Jefferson St, Roanoke, VA 24011.
The Clerk I will be responsible for providing basic clerical activities in support of a department.
How you will make an impact:
Makes and receives phone calls to exchange information to accomplish tasks.
Routinely files work, reports, etc. in case files and designated areas.
Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort.
Extracts, sorts, preps, batches and routes documents within the company as needed.
Operates camera/scanner and retrieves previously scanned information as needed.
Copies incoming and outgoing correspondence.
Ensures rejected claims were denied correctly or determines if those claims should be matched to a member.
Manually matches or denies claims that are halted in our system because of inadequate information.
Navigates proprietary software systems to locate member information.
Ensures compliance with HIPAA and HITRUST information security requirements to protect client information.
Minimum Requirements
HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background.
Experience in operating basic equipment required.
A valid state driver's license may be required
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Elevance Health
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