Virginia Premier Health Plan Manager, Training in Richmond, Virginia

About Us

Don’t just find a job, find your WHY at a purpose-driven organization; discover a career at Virginia Premier.

By blending quality benefits, affiliating with the world-renowned VCU Health System and offering career-advancing development programs, we allow our employees to focus on the meaningful work of improving and saving the lives of more than 200,000 people throughout the state of Virginia.

At Virginia Premier, we are building an industry leading health care organization through dedicated teams that have heart, provide top-notch quality member services and embrace our mission of inspiring healthy living within the communities we serve. Our vision is to connect people to innovation, quality and affordable health care for all phases of life.

If this sounds like you, read on!


This position is responsible for managing all Operational Training company training activities. The Training Manager will lead a team of Operational training consultants to deliver training to support business needs. Responsible for coordination and administration of a range of programs and activities related to employee training & employee performance. A key function of this role is to oversee comprehensive operations training.


  • Manages the training team to ensure delivery of team goals and projects

  • Works with business leaders to conduct needs assessments and present training solutions.

  • Ensures Training Consultants develop an in-depth knowledge of the business needs.

  • Works with the Design Manager to ensure training needs for new lines of business are met.

  • Provides comprehensive operations training.

  • Manages and develops the Operations Training Team, ensuring training consultants are able to act as subject matter experts.

  • Evaluates strategies and programs to measure the achievement of established goals; reviews evaluations of training courses, objectives, and accomplishments.

  • Identifies and incorporate best practices and lessons learned into organizational development program plans.

  • Manage the overall workload of the Operational Training Team, inclusive of project assignment and oversight, and work performance and productivity analysis.

  • Identifies individual and collective learning and development needs, and collaborates with the Instructional Design team to strategize and implement learning solutions.

  • Identifies gaps in existing HR & OD policies and contributes to the development of new HR & OD policies and procedures; communicates new/revised policies and procedures to the business areas.

  • Performs other duties as assigned.



  • Bachelor’s Degree in a related field


  • Strong managerial, and project management experience

  • Able to communicate with and influence others at all levels of the organization

  • Ability to adapt to change and react quickly to changing business needs as well as influence subordinates, peers and business partners.

  • Demonstrated classroom training experience

  • Knowledge of instructional design of training programs

  • Strong analytical and problem solving skills with attention to detail

  • Ability to multi-task

  • Good organizational skills

  • Ability to negotiate persuasively required

  • Ability to lead and motivate a team

  • Strong facilitation, design, and development skills

  • Knowledge of and experience in state of the art organizational development tools, both automated and manual, required.

  • Knowledge of Healthcare Administration preferred

  • Knowledge of current human resources, training, and organizational development trends

  • Solid PC skills including proficiency in Microsoft Office

  • Ability to develop and facilitate training

  • Strong verbal, written, presentation and interpersonal communication skills


  • 4-6 years of related experience in various aspects of Organizational Development, Human Resources in health care or operational setting (e.g. clinic, practice, etc.)

  • Experience interfacing with organizational leaders in the development, execution, and evaluation of organizational development programs.


  • Physicalhealth sufficient to meet the ergonomic standards and demands of the position

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE

Our mission is to inspire healthy living within the communities we serve!

Job ID 2018-5352

As an equal opportunity employer, Virginia Premier is committed to a diverse workforce. To ensure non-discrimination and affirmative action for individuals protected by Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, as amended, the Vietnam Veterans’ Readjustment Act of 1974, as amended, and Title I of the Americans with Disabilities Act of 1990, as amended, Virginia Premier will consider applicants for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Applicants who require accommodation in the job application process may contact Recruitment at 804-819-5151 for assistance. It is the policy of Virginia Premier Health Plan, Inc., to comply with the requirements of the Drug-Free Workplace Act of 1988. It is a violation of our drug-free workplace policy to use, possess, sell, trade, and/or offer for sale alcohol, illegal drugs or intoxicants in our workplace. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Virginia Premier participates in E-verify.