Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

MUST BE LOCAL TO PHOENIX, AZ

Job Description

U-Haul Risk Management is seeking an enthusiastic, detail-oriented individual with strong technical and effective communication skills for a full-time Analyst position on our Business Analyst Team. This is an exciting and challenging opportunity in which you will have a direct and impactful change on the company and our customers, where you can expand your skills and grow within the company.

You will be responsible for providing reporting and trend analysis for customer claims, worker’s compensation injuries, safety concerns, natural disasters, and other topics as needed. You should be self-motivated with the ability to work independently as well as collaborate on a team to research and resolve problems. This position is best suited for an ultimate Team player who inspires trust, contributes to team success, and leads by example to go the extra mile.

Responsibilities:

• Conduct data analysis regarding customer claims and potential claims to help reduce customer and company risk. Gather, research, and analyze claim detail to identify trends in various programs within Risk Management and U-Haul. Clearly present findings and recommendations to business and non-technical stakeholders.

• Design and generate clear and effective reports and dashboards to measure, monitor, and alert the business to unforeseen shifts in performance and risk within various business units.

• Track projects and perform rigorous quality control testing on data. Collaborate with a team of Analysts to successfully deliver quality analytics projects on time

• .On call Disaster Analyst: responding to a Disaster Recovery requires several hours of Analyst effort. These incidents may happen at any time, so for one week every four or five weeks (rotating cycle), the Analyst is on call 24/7 to provide this support as incidents occur. Disaster tasks to be completed after hours may be done remotely.

• Assess incidents reported to Risk Management and disseminate to the appropriate departments from 6am to 9am approximately one or two days per month. This dissemination can be done from a mobile device outside of the normal business hours.

Skills, Requirements & Qualifications:

• 3 + years of professional experience in a data analysis or related role is preferred.

• Fluency in Excel is required. Fluency in SQL is highly preferred, but fluency in other programming languages may be considered.

• After hours on-call availability is required.

• U-Haul experience with knowledge of field operations is preferred.

• Experience in or knowledge of Azure Databricks and visualization tools such as Power BI or Tableau is preferred.

• Degree in Business, or a quantitative discipline such as Computer Science, Statistics, Engineering, Mathematics, or Economics is preferred.

• Knowledge in specialty areas including Environmental Health and Safety (EHS), insurance claim handling, and/or Worker’s Compensation is preferred.

• Excellent written and oral communication skills. Can interact with non-analytical audiences to influence decision-making. Successful in quickly developing rapport and trust with individuals and teams.

• Strong business acumen and ability to identify and communicate trends and insights.

• Handles sensitive/confidential information and data with a high degree of discretion.

• Strong adaptability (can go from working alone and focusing on one research intensive project, to handling a quick-paced Disaster Recovery with multiple individuals, and back again).

• Ability to act and respond under pressure and with quality results and professionalism.

• Strong organizational, project management, and problem-solving skills.

This position is located in Phoenix, Arizona and is an exciting career opportunity with significant growth potential.

Perks of joining the U-Haul fleet:

Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members becomes the happiest and healthiest they can be.

Here are just some of the programs U-Haul Offers:

• Full Medical coverage

• Prescription plans

• Dental & Vision Plans

• New indoor fitness gym

• Gym Reimbursement Program

• Registered Dietitian Program

• Weight Watchers

• Onsite medical clinic for you and your family

• Career stability

• Opportunities for advancement

• Valuable on-the-job training

• Tuition reimbursement program

• Free online courses for personal and professional development at U-Haul University®

• Business and travel insurance

• You Matter Employee Assistance Program

• Paid holidays, vacation, and sick days

• Employee Stock Ownership Plan (ESOP)

• 401(k) Savings Plan

• Life insurance

• Critical Illness/Group Accident

• 24-hour physician available for kids

• Subsidized gym/ membership

• MetLaw Legal program

• MetLife auto and home insurance

• Mindset App Program

• Discounts on cell phone plans, hotels, and more

• LifeLock identity Theft

• Savvy consumer wellness programs- from health care tips to financial wellness

• Dave Ramsey’s SmartDollar Program

• U-Haul federal credit union

• Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.