POSITION SUMMARY: Responsible for maintaining and updating daily schedule for bus drivers, para professionals and trip drivers. Serve as a liaison between the public and transportation supervisor NOTE: This position is designated as "essential". On district delayed opening or closure days you may be required to report for work due to operational necessity. This position has periodic required "on call" duties, including weekend on call duty as scheduled. In addition, this position is subject to alcohol and drug testing prior to hire, post-accident, for reasonable suspicion and random testing. ESSENTIAL DUTIES & RESPONSIBILITIES The following statements of essential functions and responsibilities are intended to describe the general nature and level of work being performed by individuals assigned to this position. These statements are not intended to be an exhaustive list of all duties and responsibilities required of all personnel within this position. Actual duties and responsibilities may vary depending on building assignment and other factors. Dispatch appropriate personnel or equipment. Prepare daily work schedules based on transportation needs. Coordinate work and activities of others. Relay information to all transportation personnel. Communicate with supervisors, peers, or subordinates and people outside the organization and direct to appropriate staff members. Develop and maintain status charts to determine which units, drivers, and para professionals are available. Record and maintain records of calls, dispatches and other services on computers. Estimate sizes, quantities, time, cost needed to provide transportation for special events (field trips, special Transportation Operations Manager Transportation Dispatcher To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. education transportation). Manage, maintain, and reconcile transportation mileage sheets to keep them up to date and accurate. Performs duties of bus driver and bus paraprofessional, as needed. Assist in other areas of the department including, but not limited to, substitute route/trip driving, substitute paraprofessional on routes/trips, transportation dispatching, trip scheduling and billing as needed. Attend to situations requiring assistance on routes and stops. Recognizes opportunities for improvement and/or implements improved methods within the limits of authority when possible. Respond to emergencies and provide help with emergency medical care over the radio. Perform other duties as assigned. Supervision & Technical Responsibilities: This position has no supervisory responsibilities. Budget Responsibility: This position does not have any direct budget responsibility. QUALIFICATIONS The requirements listed below are representative of the education, experience, knowledge, skills, and/or abilities required for this position: Education & Training: High school diploma or equivalent, plus specialized courses in basic computers. Experience: One year and up to and including two years of experience in transportation department, dispatch work preferred. Knowledge Skills & Abilities: Excellent oral and written communication and interpersonal relations skills. Basic math and accounting skills. Personal computer, keyboarding and word processing skills. Customer service and public relations skills. Critical thinking and problem solving skills. Organizational skills. Ability to maintain confidentiality in all aspects of the job. Ability to manage multiple priorities and tasks with frequent interruptions Ability to communicate effectively with various stakeholders. Ability to diffuse and manage volatile situations and stressful situations. Ability and willingness to carry district cell phone, be on call and/or espond to calls 24/7. Ability to maintain excellent attendance. Ability to understand and follow complex oral and written instructions. Ability to perform responsibilities without the necessity of close supervision. Must be proficient in the use of personal computers and common software applications including Microsoft, Word and Excel Working knowledge of current GPS vehicle and student tracking systems and equipment. Ability to be punctual and follow a strict time schedule. Ability to read a map and follow verbal or written navigation instructions. Ability to understand and obey traffic laws. Operating knowledge of wheelchair lift, wheelchair restraints, safety vests and securements. Knowledge of and ability to recognize the importance of safety in the workplace. Ability to follow safety rules and practice safety in the workplace.