Virginia Premier Health Plan Clinical Applications Analyst III in Glen Allen, Virginia

About Us

Don’t just find a job, find your WHY at a purpose-driven organization; discover a career at Virginia Premier.

By blending quality benefits, affiliating with the world-renowned VCU Health System and offering career-advancing development programs, we allow our employees to focus on the meaningful work of improving and saving the lives of more than 200,000 people throughout the state of Virginia.

At Virginia Premier, we are building an industry leading health care organization through dedicated teams that have heart, provide top-notch quality member services and embrace our mission of inspiring healthy living within the communities we serve. Our vision is to connect people to innovation, quality and affordable health care for all phases of life.

If this sounds like you, read on!

Overview

Under the direction/supervision of the Manager, Clinical Applications Implementation, the Clinical Applications Analyst III is responsible for participating in the planning, design, implementation, and evaluation of clinical applications to improve workflow, processes, and member outcomes; collaborate with internal teams to and act as a liaison between medical management and all other departments; This includes the design and creation of custom solutions, troubleshooting applications and software for all internal and external customers of assigned applications, including operations, development, and other business units. This individual is responsible for testing the interoperability of application modules under development by in-house software development teams and external vendors and integrate information from clinical processes to improve performance analytics.

Responsibilities

  • Explore strategies to improve end-user adoption of tools and applications

  • Analyze clinical work flows and suggest improvements

  • Integrate clinical and information processes

  • Provide training to staff in use of new tools

  • Designing and creating custom solutions for the medical management department

  • Writing business requirements

  • Creating project plans and leading small to medium size projects

  • Evaluate system applications and troubleshoot issues

  • Assist with process improvements

  • Participate in special projects as requested by management

  • Act as liaison between Medical Management and Information Technology Services

  • Assist with development of tools to enhance clinical operations and streamline processes

  • Support reporting functions as outlined in state and federal contracts

  • Assist with issues resolution of system/applications used by MM

  • Participate in system-improvement initiatives with Clinical Applications team

  • Other duties as assigned

Qualifications

MINIMUM EDUCATION REQUIREMENTS

  • Bachelor of Science in Information Systems, Nursing, informatics, or other health-related field preferred (or equivalent experience)

SPECIAL KNOWLEDGE AND/OR SKILLS

  • Proficient knowledge of Microsoft Office and various computer software programs

  • Exceptional written and verbal communication skills

  • Excellent customer service skills

  • Demonstrates the agility to adapt to a collaborative-style team approach and works well on teams

  • Highly developed organizational skills

  • Strong decision making skills

  • Maintains confidential information including proprietary information

  • Ability to interact with all people from all levels throughout the organization

  • Self-starter with ability to handle multiple tasks at one time

  • Appreciation of cultural diversity and sensitivity towards target population

  • Experience in project management

WORK BACKGROUND/EXPERIENCE

  • Minimum 2 years working in Health Services field

  • Experience working with low income and disadvantage populations

  • Experience in identifying process gaps and opportunity for improvements

PHYSICAL REQUIREMENTS

  • Physical health sufficient to meet the ergonomic standards and demands of the position

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE

Our mission is to inspire healthy living within the communities we serve!

Job ID 2018-5350

As an equal opportunity employer, Virginia Premier is committed to a diverse workforce. To ensure non-discrimination and affirmative action for individuals protected by Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, as amended, the Vietnam Veterans’ Readjustment Act of 1974, as amended, and Title I of the Americans with Disabilities Act of 1990, as amended, Virginia Premier will consider applicants for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Applicants who require accommodation in the job application process may contact Recruitment at 804-819-5151 for assistance. It is the policy of Virginia Premier Health Plan, Inc., to comply with the requirements of the Drug-Free Workplace Act of 1988. It is a violation of our drug-free workplace policy to use, possess, sell, trade, and/or offer for sale alcohol, illegal drugs or intoxicants in our workplace. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Virginia Premier participates in E-verify.